This report outlines the procedures for reporting issues related to purchases ("play buy") on the Google Play Store, including fraudulent apps, unauthorized charges, and refund requests.
If you accidentally purchased an item or it doesn't work as expected, you can request a refund within specific timeframes. Report charges you don't recognize - Google Play Help play buy
: Use the Unrecognized Transactions Troubleshooter to confirm if a charge is from Google Play. This report outlines the procedures for reporting issues
If an app you purchased is fraudulent, deceptive, or violates policies, you can flag it directly to Google for investigation. If an app you purchased is fraudulent, deceptive,
: You can track the progress of your claim through the same portal. 3. Requesting Refunds for Recent Purchases
Google uses specific descriptors on bank statements (e.g., "GOOGLE*App developer name") to help you identify legitimate purchases.