Positions are what you want; interests are why you want them.
"Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher and William Ury revolutionized conflict resolution. It introduced , a method designed to decide issues on their merits rather than through a haggling process focused on what each side says it will or will not do. 💡 The Four Pillars of Principled Negotiation Getting to Yes: Negotiating Agreement Without G...
The book establishes four fundamental points to achieve win-win outcomes: Positions are what you want; interests are why you want them
Be soft on the people, but hard on the problem. Positions are what you want