The request refers to the educational material written by Catrin E. Morris and published by ELi Publishing . It is an English for Specific Purposes (ESP) course designed for students and professionals in the hospitality and culinary sectors. Content and Core Topics
Emphasizes professional clothes and personal hygiene standards. Audio and Digital Resources The request refers to the educational material written
The course is typically organized into 11 short units that cover essential communication skills and specialized vocabulary for various catering and hospitality environments. working at the bar or reception
Includes serving techniques, preparing menus, working at the bar or reception, and managing problems and complaints. and managing problems and complaints.