Best Buy Mobile Return Policy -

Prepaid phone returns are generally exempt from this fee if returned within the 14-day window.

The restocking fee is waived if the device is returned unopened, or in states where prohibited by law (e.g., AL, CO, HI, IA, MS, OH, OK, SC). 3. Holiday Extended Return Policy (2025-2026) best buy mobile return policy

Unlike other items that offer 60-day returns for My Best Buy Plus/Total members, all customers are limited to 14 days for activatable devices. Prepaid phone returns are generally exempt from this

Most smartphones and cellular tablets have a 14-day return period . best buy mobile return policy

Verizon-activated devices have a 30-day return period for all customers.