For hearing or speech impaired assistance, use 711 or another relay service. Online & Digital Support

Call 1-888-574-1301. This line is available 24/7 for managing your account, checking balances, and making payments.

For questions about rewards points earned on your card, contact the Best Buy Customer Care team at 1-888-237-8289. In-Person & Mail

You can make credit card payments at any Best Buy location with the help of a store associate.

Send your payment, including your full account number, to the address listed on your monthly billing statement. Learn About the My Best Buy® Credit Card

Text PAY to 81964 using the mobile device linked to your account to initiate a payment.

If you are outside the U.S., Canada, or Puerto Rico, call collect at 1-423-467-6543.

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